Rattan Keswani

 

Devil is in the detail they say. What an interesting journey it has been! The voyage began over 40 years ago in 1981, in different roles and countries, with a myriad of experiences. From my tenure at Oberoi Hotels and Resorts, where I ascended to the role of President at Trident Hotels, to my enriching experiences, in partnership with renowned hotel groups like Sheraton, Intercontinental, and Hilton, finally culminating with my role as Deputy Managing Director at Lemon Tree Hotels Ltd and Co-Promoter/Director of Carnation Hotels.

I learnt in the classroom, or by cloning some icons, as well as from my teams and guests. Politicians of different hues and owners of my managed hotels helped hone my skills and provided me with an exposure to social and cultural diversities. While Oberoi Hotels and Resorts was all about a focus on quality and luxury, the decade in Lemon Tree Hotels opened my eyes to the world of differently abled persons and the business model of hospitality with precision and focus. Both companies excelled in their quest for quality and caring experiences for both the internal and external customers, as well as stake holders.

The twin tenures exposed me to learnings about design, brands and branding theories, HR practices-with their myths and benefits. I would love to share these with you or to engage and help you in your journey.

 

Expanding Horizons

Get ready to join me on a captivating journey as we delve deeper into the world of hospitality, management, design, branding, and project management through a series of podcasts, newsletters, blogs, and LinkedIn posts, where I delve into industry trends, best practices, and personal anecdotes. Soon, I will unveil YouTube podcasts where industry luminaries will share their journey and answer your questions.

Together, let's explore the intricacies of our ever-evolving industry, where every insight adds a new layer of understanding.

Embrace this new journey of sharing with me….Yearning for learning should be everyone’s quest-!! Will it be yours????

Meet My Panel of Recommended Industry Experts

I have put together a ‘cooperative’ of recommended experts. They are ethical professionals , never hesitant with their advise in your best interests. Within their area of expertise in the thumbsketch they are best suited to handle your needs. Feel free to reach out to them directly on their listed email addresses. I do not have any commercial interest in my recommendation. We will keep adding to the list as and when I get their acceptance.

 

Check In Never Check Out' is an engaging and insightful memoir that delves into the remarkable milestones of my professional life. The book seamlessly weaves together my personal victories and hurdles, giving an intimate glimpse into the daily experiences of my life as a hotelier. Through captivating stories and real-life experiences, I invite readers into the dynamic world of hotel management, exploring aspects such as leadership, customer service, team management, marketing strategies, and innovation.

As a testament to my passion for sharing insights, I authored “Check-in Never Checkout," a critically acclaimed book available on various platforms, with royalties supporting the noble cause of Muskaan PAEPID.

Testimonials

Events

I've had the privilege of participating in numerous hospitality events alongside industry veterans, from panel discussions on future trends to networking galas and workshops focused on service excellence. These experiences have enriched my understanding of the industry and allowed me to forge valuable connections with seasoned professionals.

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    Events

    In Mr. Rattan Keswani’s world, no event escapes the touch of his hospitality magic. From hosting brainy bashes like GHC to rocking #ETTravelTourism Conclave, he doesn’t just attend or host events; he transforms them into unforgettable experiences. Stay tuned for updates on his activities; he’s the hospitality superhero making every event a Keswani celebration!